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                  Project management header
                  products page

                  Site map



                  Leadership

                  Introduction

                  Definition of leadership
                  Leadership and effectiveness
                  Leadership qualities
                  Leadership functions

                  Influence

                  Influence
                  Influence position
                  Influence leadership styles for learning
                  Influence - who?
                  Influence - how?
                  Influence - Personal traits
                  Influence - Selling

                  Long term

                  Long term investment
                  Direction and vision
                  Communication

                  Characteristics

                  Identifying the leader
                  Trust
                  Integrity
                  Respect
                  Foresight
                  Mutual attraction
                  Relationships
                  Support
                  Empowerment
                  Credibility
                  Winner mentality
                  Leadership expansion

                  Time management

                  Prioritise
                  Prioritise Basics
                  Timing

                  Personal development

                  Proactivity
                  Proactive behaviour
                  Personal direction
                  Personal direction - generating ideas
                  Skill development
                  Delegation
                  Values

                  Problem solving

                  SWOT analysis
                  Forces
                  The problem
                  Insight
                  Insight development
                  Problem solving basics part 1
                  Problem solving basics part 2

                  The vision

                  Practicality
                  Stakeholders
                  The vision
                  The vision - preparing
                  The vision - personalities
                  The vision - general

                  Strategy

                  Strategy
                  Strategy - selecting
                  Strategy - recording
                  Strategy - developing
                  Strategy - the schedule plan
                  Strategy - overview
                  Strategy - part of leadership

                  Confidence

                  Confidence
                  Confidence development part 1
                  Confidence development part 2

                  Change

                  Progress
                  Problems of change
                  Freeze to freedom

                  Personality traits

                  Personality - general
                  Personality - action
                  Myers Briggs Type Indicator
                  Myers Briggs Type Indicator uses
                  FIRO B
                  OPQ
                  Pathology
                  Style spider
                  Style spider - choices
                  Leadership styles - adverse behaviour

                  The three C's

                  The three Cs
                  The three Cs - action focus part 1
                  The three Cs - action focus part 2

                  The emerging leader

                  Emerging leaders
                  The boss

                  Motivation

                  Motivation
                  Motivation Douglas McGregors X and Y theory
                  Motivation - Abraham Maslow
                  Motivation - Frederick Herzberg
                  Motivation - key problems
                  Motivation - people part 1
                  Motivation - people part 2

                  Be positive

                  Be positive - issues and action
                  Be positive - be clever
                  Be positive - when in trouble
                  Be positive - project management
                  Be positive - change management
                  Be positive - communication
                  Self discipline
                  Be positive - change
                  Be positive - attitude

                  Training

                  Training
                  Training selection
                  Training opportunity
                  Follow the leader
                  Follow the leader - adverse behaviour
                  Chess the middle game
                  Standards

                  Communication

                  Open questions
                  Meetings
                  Agenda

                  At the top

                  Letting go
                  Continuity
                  Top of the ladder
                  Loneliness at the top part 1
                  Loneliness at the top part 2
                  The Top team

                  General

                  Structure
                  Life transitions
                  Balance
                  Open questions
                  CEO
                  Chairman
                  Mergers and acquisitions
                  Leaders and managers

                  Motivation

                  Introduction

                  Introduction
                  Definition
                  Delegation

                  Personal traits

                  Myers-Briggs
                  Myers-Briggs uses
                  FIRO-B
                  OPQ
                  Pathology

                  Performance

                  Performance part 1
                  Performance part 2
                  Empowerment
                  Improving relations
                  Identifying people needs

                  Motivational issues

                  Motivation - general part 1
                  Motivation - general part 2
                  Motivation - general part 3
                  Frederick Herzberg
                  Douglas McGregor's X and Y theory part 1
                  Douglas McGregor's X and Y theory part 2
                  Abraham Laslow part 1
                  Abraham Laslow part 2
                  Key problems part 1
                  Key problems part 2

                  People

                  People part 1
                  People part 2
                  People part 3
                  Integrity and trust
                  New may not be goood
                  Common sense
                  Giving orders
                  People issues
                  Limited by attitude part 1
                  Limited by attitude part 2
                  Labelling part 1
                  Labelling part 2

                  Behaviour

                  Consequences part 1
                  Consequences part 2
                  Model behaviour
                  Negative reinforcement part 1
                  Negative reinforcement part 2
                  Positive reinforcement part 1
                  Positive reinforcement part 2
                  Decreasing behaviour
                  Behavour - results orientated

                  Measurement

                  Measuring performance
                  Counting and judgement
                  Feedback part 1
                  Feedback part 2
                  Simple approach
                  Goal setting part 1
                  Goal setting part 2
                  Goal setting part 3

                  Reward

                  Quality part 1
                  Quality part 2
                  Demotivators
                  Downsizing and rightsizing
                  Reward systems part 1
                  Reward systems part 2
                  Appraisals part 1
                  Appraisals part 2
                  Hierarchy

                  Learning

                  The pace of learning part 1
                  The pace of learning part 2
                  Creativity part 1
                  Creativity part 2
                  Creativity part 3

                  Communication

                  Communication part 1
                  Communication part 2
                  Behaviour failure
                  Feedback

                  Coaching and resolution

                  Coaching steps part 1
                  Coaching steps part 2
                  Coaching steps part 3
                  Coaching steps part 4
                  Stepwise discussion part 1
                  Stepwise discussion part 2
                  Stepwise discussion part 3

                  Teamwork

                  Teams part 1
                  Teams part 2
                  Teams part 3
                  Teams part 4
                  Teams part 5
                  Teams part 6
                  Teams - leadership

                  Self motivation

                  Self motivation part 1
                  Self motivation part 2
                  Self motivation part 3
                  Self motivation part 4
                  Self motivation part 5
                  Self motivation part 6
                  Self motivation part 7
                  Self motivation part 8
                  Self motivation part 9
                  Self motivation part 10
                  Self motivation part 11
                  Self motivation part 12

                  The stage

                  The stage - general
                  The stage - impact part 1
                  The stage - impact part 2
                  The stage - impact part 3
                  The stage - personal skills part 1
                  The stage - personal skills part 2

                  General issues

                  Generating ideas
                  Setbacks part 1
                  Setbacks part 2
                  Mentors

                  Other areas

                  Insight, intuition and foresight
                  Personal insight
                  Inspiration
                  Influence
                  Make it fun
                  Human capacity
                  Summary thinking

                  PRINCE2 2005

                  Introduction

                  Definition
                  Terminology
                  What is a project? Scope.
                  The processes
                  Introduction to processes
                  The components

                  Starting up a Project

                  Fundamental principles
                  Appointing an Executive and Project Manager
                  Designing a Project Management Team
                  Appointing a Project Management Team
                  Preparing a Project Brief
                  Defining Project Approach
                  Planning an Initiation Stage

                  Initiating a Project

                  Fundamental principles
                  Planning Quality
                  Planning a Project
                  Refining a Business Case and Risks
                  Setting up Project Controls
                  Setting up Project Files
                  Assembling a Project Initiation Document

                  Directing a Project

                  Fundamental principles
                  Authorising Initiation
                  Authorising a Project
                  Authorising a Stage or Exception Plan
                  Giving Ad Hoc Direction
                  Confirming Project Closure

                  Controlling a Stage

                  Fundamental principles
                  Authorising Work Package
                  Assessing Progress
                  Capturing Project Issues
                  Examining Project Issues
                  Reviewing Stage Status
                  Reporting Highlights
                  Taking Corrective Action
                  Escalating Project Issues
                  Receiving Completed Work Package

                  Managing Product Delivery

                  Fundamental principles
                  Accepting a Work Package
                  Executing a Work Package
                  Delivering a Work Package

                  Managing Stage Boundaries

                  Fundamental principles
                  Planning a Stage
                  Updating a Project Plan
                  Updating a Project Business Case
                  Updating the Risk Log
                  Reporting Stage End
                  Producing an Exception Plan

                  Closing a Project

                  Fundamental principles
                  Decommissioning a Project
                  Identifying Follow-on Actions
                  Evaluating a Project

                  Planning

                  Fundamental principles
                  Designing a Plan
                  Defining and Analysing Products
                  Identifying Activities and Dependencies
                  Estimating
                  Scheduling
                  Analysing Risks
                  Completing a Plan

                  Business Case

                  What is it?
                  Developing

                  Organisation

                  Overview
                  The project management team
                  Team members

                  Plans

                  What is a plan?
                  Levels of plan

                  Controls

                  Overview
                  Project start-up
                  Tolerance
                  Product Descriptions
                  Reports and assessment
                  Controlled close

                  Management of Risk

                  What is it?
                  Risk analysis and management
                  Risk profile and budget
                  Mapping the management of risk to the PRINCE2 processes
                  Interdependencies
                  Risk categories

                  Quality

                  What is quality?
                  Purpose and definition
                  Configuration control
                  Project Issue management
                  Product-based planning
                  Benefits
                  Producing a Product Breakdown Structure
                  Writing a Product Description and its contents
                  Creating a Product Flow Diagram
                  Change control steps
                  Overview of the technique
                  Steps in a formal quality review procedure

                  Health check

                  Health check part 1
                  Health check part 2

                  PRINCE2 2009

                  Introduction

                  Foreword
                  Purpose
                  What does a project manager do?
                  What is it we wish to control?
                  The structure of PRINCE2
                  What PRINCE2 does not provide

                  Principles

                  Overview
                  Continued business justification
                  Learn from experience
                  Defined roles and responsibilities
                  Manage by stages
                  Manage by exception
                  Focus on products
                  Tailor to suit the project environment

                  Themes

                  What are the themes?
                  Applying the themes

                  Business case

                  Purpose
                  Business Case defined
                  Business Case defined - Outputs, outcomes and benefits
                  Business Case defined - Types of Business Case
                  The PRINCE2 approach - Overview
                  The PRINCE2 approach - Developing the Business Case
                  The PRINCE2 approach - Verifying and maintaining the Business Case
                  The PRINCE2 approach - Confirming the benefits
                  The PRINCE2 approach - The contents - Typically contains
                  The PRINCE2 approach - The contents - Reasons
                  The PRINCE2 approach - The contents - Business options
                  The PRINCE2 approach - The contents - Expected benefits
                  The PRINCE2 approach - The contents - Expected dis-benefits
                  The PRINCE2 approach - The contents - Timescale
                  The PRINCE2 approach - The contents - Costs
                  The PRINCE2 approach - The contents - Investment appraisal
                  The PRINCE2 approach - The contents - Major risks
                  Responsibilities

                  Organization

                  Purpose
                  Organization defined
                  The PRINCE2 approach - Levels of organization
                  The PRINCE2 approach - The project management team - Project management team structure
                  The PRINCE2 approach - The project management team - Project Board
                  The PRINCE2 approach - The project management team - Project Assurance
                  The PRINCE2 approach - The project management team - Change Authority
                  The PRINCE2 approach - The project management team - Size of the Project Board
                  The PRINCE2 approach - The project management team - Project Manager
                  The PRINCE2 approach - The project management team - Team Manager
                  The PRINCE2 approach - The project management team - Project Support
                  The PRINCE2 approach - The project management team - Dealing with changes to the project management team
                  The PRINCE2 approach - Working with the project team - Balancing the project team and individual
                  The PRINCE2 approach - Working with the project team - Training needs for project teams
                  The PRINCE2 approach - Working with the project team - Part time teams
                  The PRINCE2 approach - Working with the corporate organization - Line management functional management
                  The PRINCE2 approach - Working with the corporate organization - Centre of excellence
                  The PRINCE2 approach - Working with stakeholders - Types of stakeholder
                  The PRINCE2 approach - Working with stakeholders - Stakeholder engagement
                  The PRINCE2 approach - Working with stakeholders - The Communication Management Strategy
                  Responsibilities

                  Quality

                  Purpose
                  Quality defined
                  The PRINCE2 approach
                  The PRINCE2 approach - Quality planning
                  The PRINCE2 approach - Quality planning - The customers quality expectations
                  The PRINCE2 approach - Quality planning - Acceptance criteria
                  The PRINCE2 approach - Quality planning - The Project Product Description
                  The PRINCE2 approach - Quality planning - The Quality Management Strategy
                  The PRINCE2 approach - Quality planning - Product Descriptions
                  The PRINCE2 approach - Quality planning - The Quality Register
                  The PRINCE2 approach - Quality control
                  The PRINCE2 approach - Quality control - Quality methods
                  The PRINCE2 approach - Quality control - Quality records
                  The PRINCE2 approach - Quality control - Approval records
                  The PRINCE2 approach - Quality control - Acceptance records
                  Responsibilities

                  Plans

                  Purpose
                  Plans defined - What is a plan?
                  Plans defined - What is planning?
                  Plans defined - Levels of plan
                  Plans defined - The Project Plan
                  Plans defined - Stage Plans
                  Plans defined - Team Plans
                  Plans defined - Exception Plans
                  The PRINCE2 approach - Philosophy
                  The PRINCE2 approach - Prerequisites for planning - design the plan
                  The PRINCE2 approach - Define and analyse the products
                  The PRINCE2 approach - Prerequisites for planning - design the plan - Write the Project Product Description
                  The PRINCE2 approach - Prerequisites for planning - design the plan - Create the product breakdown structure
                  The PRINCE2 approach - Prerequisites for planning - design the plan - Write the Product Descriptions
                  The PRINCE2 approach - Prerequisites for planning - design the plan - Create the product flow diagram
                  The PRINCE2 approach - Identify activities and dependencies - Activities
                  The PRINCE2 approach - Identify activities and dependencies - Dependencies
                  The PRINCE2 approach - Prepare estimates
                  The PRINCE2 approach - Prepare the schedule
                  The PRINCE2 approach - Prepare the schedule - Define activity sequence
                  The PRINCE2 approach - Prepare the schedule - Assess resource availability
                  The PRINCE2 approach - Prepare the schedule - Assign resources
                  The PRINCE2 approach - Prepare the schedule - Level resource usage
                  The PRINCE2 approach - Prepare the schedule - Agree control points
                  The PRINCE2 approach - Prepare the schedule - Define milestones
                  The PRINCE2 approach - Prepare the schedule - Calculate total resource requirements and costs
                  The PRINCE2 approach - Analyse the risks
                  The PRINCE2 approach - Document the plan
                  Responsibilities

                  Risk

                  Purpose
                  Risk defined - What is a risk?
                  Risk defined - What is at risk?
                  Risk defined - What is risk management?
                  The PRINCE2 approach - Management of Risk (MoR) principles
                  The PRINCE2 approach - Risk management in projects
                  The PRINCE2 approach - Risk Management Strategy
                  The PRINCE2 approach - Risk Register
                  The PRINCE2 approach - Risk management procedure
                  The PRINCE2 approach - Risk management procedure - Identify part 1
                  The PRINCE2 approach - Risk management procedure - Identify part 2
                  The PRINCE2 approach - Risk management procedure - Assess
                  The PRINCE2 approach - Risk management procedure - Plan
                  The PRINCE2 approach - Risk management procedure - Implement
                  The PRINCE2 approach - Risk management procedure - Communicate
                  The PRINCE2 approach - Risk budget
                  Responsibilities

                  Change

                  Purpose
                  Change defined - Issue and change control
                  Change defined - Configuration management
                  Change defined - Issues
                  Change defined - Types of issue
                  The PRINCE2 approach - Establish controls
                  The PRINCE2 approach - Establish controls - Configuration Management Strategy
                  The PRINCE2 approach - Establish controls - Configuration Item Records
                  The PRINCE2 approach - Establish controls - Product Status Account
                  The PRINCE2 approach - Establish controls - Daily Log
                  The PRINCE2 approach - Establish controls - Issue Register
                  The PRINCE2 approach - Establish controls - Issue Report
                  The PRINCE2 approach - Configuration management procedure
                  The PRINCE2 approach - Issue and change control procedure
                  The PRINCE2 approach - Issue and change control procedure - Capture
                  The PRINCE2 approach - Issue and change control procedure - Examine
                  The PRINCE2 approach - Issue and change control procedure - Propose
                  The PRINCE2 approach - Issue and change control procedure - Decide
                  The PRINCE2 approach - Issue and change control procedure - Implement
                  Responsibilities

                  Progress

                  Purpose
                  Progress defined - What is progress?
                  Progress defined - What are progress controls?
                  Progress defined - Exceptions and tolerances
                  The PRINCE2 approach
                  The PRINCE2 approach - Delegating authority - The four levels of management
                  The PRINCE2 approach - Delegating authority - Project Board controls
                  The PRINCE2 approach - Delegating authority - Project Manager controls
                  The PRINCE2 approach - Use of management stages for control
                  The PRINCE2 approach - Use of management stages for control - Number of stages
                  The PRINCE2 approach - Use of management stages for control - Length of stages
                  The PRINCE2 approach - Use of management stages for control - Technical
                  The PRINCE2 approach - Event driven and time driven controls
                  The PRINCE2 approach - Event driven and time driven controls - Baselines for progress control
                  The PRINCE2 approach - Event driven and time driven controls - Reviewing progress
                  The PRINCE2 approach - Event driven and time driven controls - Capturing and reporting lessons
                  The PRINCE2 approach - Event driven and time driven controls - Reporting progress
                  The PRINCE2 approach - Raising exceptions
                  Responsibilities

                  Introduction to processes

                  The PRINCE2 processes
                  The PRINCE2 journey
                  The PRINCE2 journey - Pre-project
                  The PRINCE2 journey - Initiation stage
                  The PRINCE2 journey - Subsequent delivery stages
                  The PRINCE2 journey - Final delivery stage
                  The PRINCE2 process model
                  Structure of the process chapters

                  Starting up a project

                  Purpose
                  Objective
                  Context
                  Activities
                  Activities - Appoint the Executive and the Project Manager
                  Activities - Capture previous lessons
                  Activities - Design and appoint the project management team
                  Activities - Prepare the outline Business Case
                  Activities - Select the project approach and assemble the Project Brief
                  Activities - Plan the initiation stage

                  Directing a project

                  Purpose
                  Objective
                  Context
                  Activities
                  Activities - Authorize initiation
                  Activities - Authorize the project
                  Activities - Authorize a Stage or Exception Plan
                  Activities - Give ad hoc direction
                  Activities - Authorize project closure

                  Initiating a project

                  Purpose
                  Objective
                  Context
                  Activities
                  Activities - Prepare the Risk Management Strategy
                  Activities - Prepare the Configuration Management Strategy
                  Activities - Prepare the Quality Management Strategy
                  Activities - Prepare the Communication Management Strategy
                  Activities - Set up the project controls
                  Activities - Create the Project Plan
                  Activities - Refine the Business Case
                  Activities - Assemble the Project Initiation Documentation

                  Controlling a stage

                  Purpose
                  Objective
                  Context
                  Activities
                  Activities - Authorize a Work Package
                  Activities - Review Work Package status
                  Activities - Receive completed Work Packages
                  Activities - Review the stage status
                  Activities - Report highlights
                  Activities - Capture and examine issues and risks
                  Activities - Escalate issues and risks
                  Activities - Take corrective action

                  Managing product delivery

                  Purpose
                  Objective
                  Objective 2
                  Activities
                  Activities - Accept a Work Package
                  Activities - Execute a Work Package
                  Activities - Deliver a Work Package

                  Managing a stage boundary

                  Purpose
                  Objective
                  Objective 2
                  Activities
                  Plan the next stage
                  Activities - Update the Project Plan
                  Activities - Update the Business Case
                  Activities - Report stage end
                  Activities - Produce an Exception Plan

                  Closing a project

                  Purpose
                  Objective
                  Context
                  Activities
                  Activities - Prepare planned closure
                  Activities - Prepare premature closure
                  Activities - Hand over products
                  Activities - Evaluate the project
                  Activities - Recommend project closure

                  Tailoring PRINCE2 to the project environment

                  What is tailoring?
                  General approach to tailoring
                  General approach to tailoring - Applying the principles
                  General approach to tailoring - Adapting the themes
                  General approach to tailoring - Applying the organizations terms and language
                  General approach to tailoring - Adapting the management products
                  General approach to tailoring - Adapting the roles
                  General approach to tailoring - Adapting the processes
                  Examples of tailoring PRINCE2
                  Projects in a programme environment
                  Projects in a programme environment - Themes - Business Case
                  Projects in a programme environment - Themes - Organization
                  Projects in a programme environment - Themes - Quality
                  Projects in a programme environment - Themes - Plans
                  Projects in a programme environment - Themes - Risk
                  Projects in a programme environment - Themes - Change
                  Projects in a programme environment - Themes Progress
                  Projects in a programme environment - Processes
                  Projects in a programme environment - Management products
                  Project scale
                  Project scale - Simple project
                  Project scale - Simple project - Themes
                  Project scale - Simple project - Processes
                  Project scale - Simple project - Management products
                  Commercial customer supplier environment
                  Commercial customer supplier environment - Themes - Business Case
                  Commercial customer supplier environment - Themes - Organization
                  Commercial customer supplier environment - Themes - Quality
                  Commercial customer supplier environment - Themes - Plans
                  Commercial customer supplier environment - Themes - Risk
                  Commercial customer supplier environment - Themes - Change
                  Commercial customer supplier environment - Themes - Progress
                  Commercial customer supplier environment - Processes
                  Commercial customer supplier environment - Management products
                  Multi organization projects
                  Project type - Lifecycle models
                  Project type - The evolving project
                  Project type - The feasibility project
                  Sector differences
                  Sector differences - Senior Responsible Owner
                  Sector differences - OGC Gateway Review
                  Project management Bodies of Knowledge

                  Directing Projects with Prince2

                  Introduction and overview

                  Introduction
                  Overview of PRINCE2 - Key definitions
                  Overview of PRINCE2 - Structure of PRINCE2
                  Overview of PRINCE2 - The role of senior management in PRINCE2
                  Overview of PRINCE2

                  Project Board duties and behaviours

                  Project Board duties and behaviours
                  Project Board duties and behaviours - Be accountable for the project
                  Project Board duties and behaviours - Provide unified direction
                  Project Board duties and behaviours - Delegate effectively
                  Project Board duties and behaviours - Facilitate cross functional integration
                  Project Board duties and behaviours - Commit resources
                  Project Board duties and behaviours - Ensure effective decision making
                  Project Board duties and behaviours - Support the Project Manager
                  Project Board duties and behaviours - Ensure effective communication

                  Starting up a Project

                  Starting up a Project - Purpose
                  Starting up a Project - Context
                  Starting up a Project - Confirm the understanding of the project mandate
                  Starting up a Project - Appoint the Executive and Project Manager
                  Starting up a Project - Capture previous lessons
                  Starting up a Project - Design and appoint the project management team
                  Starting up a Project - Prepare the outline Business Case
                  Starting up a Project - Prepare the Project Brief
                  Starting up a Project - Prepare the Initiation Stage Plan
                  Starting up a Project - Summary

                  Authorize initiation

                  Authorize initiation - Purpose
                  Authorize initiation - Context
                  Authorize initiation - Approve the Project Brief
                  Authorize initiation - Approve the Initiation Stage Plan
                  Communication
                  Authorize initiation - Suggested Project Board agenda
                  Summary

                  Authorize the project

                  Authorize the project - Purpose
                  Authorize the project - Context part 1
                  Authorize the project - Context part 2
                  Authorize the project - Context part 3
                  Authorize the project - Communication
                  Authorize the project - Review the End Stage Report for initiation
                  Authorize the project - Approve the Project Initiation Documentation
                  Authorize the project - Approve the next Stage Plan
                  Authorize the project - Suggested Project Board agenda
                  Authorize the project - Summary

                  Authorize a Stage or Exception Plan

                  Authorize a Stage or Exception Plan - Purpose
                  Authorize a Stage or Exception Plan - Context part 1
                  Authorize a Stage or Exception Plan - Context part 2
                  Authorize a Stage or Exception Plan - Review End Stage Reports
                  Authorize a Stage or Exception Plan - Approve Stage or Exception Plans
                  Authorize a Stage or Exception Plan - Assess project viability
                  Authorize a Stage or Exception Plan - Suggested Project Board agenda
                  Authorize a Stage or Exception Plan - Summary

                  Give ad hoc direction

                  Give ad hoc direction - Purpose
                  Give ad hoc direction - Context
                  Give ad hoc direction - Respond to requests
                  Give ad hoc direction - Respond to reports
                  Give ad hoc direction - Respond to external influences
                  Give ad hoc direction - Focus of individual board members
                  Give ad hoc direction - Communication
                  Give ad hoc direction - Summary

                  Authorize project closure

                  Authorize project closure - Purpose
                  Authorize project closure - Context
                  Authorize project closure - Confirm handover and acceptance
                  Authorize project closure - Approve the End Project Report
                  Authorize project closure - Approve the Benefits Review Plan
                  Authorize project closure - Communication
                  Authorize project closure - Suggested Project Board agenda
                  Authorize project closure - Summary

                  Reviewing benefits

                  Reviewing benefits - Purpose
                  Reviewing benefits - Context
                  Reviewing benefits - Hold benefits reviews
                  Reviewing benefits - Close the Business Case
                  Reviewing benefits - Communication
                  Reviewing benefits - Suggested agenda for benefit reviews
                  Reviewing benefits - Summary

                  Tailoring PRINCE2

                  Tailoring PRINCE2 - Purpose
                  Tailoring PRINCE2 - Introduction
                  Tailoring PRINCE2 - Environmental factors
                  Tailoring PRINCE2 - Project-related factors
                  Tailoring PRINCE2 - What does tailoring involve?
                  Tailoring PRINCE2 - Adapting the themes

                  Project management

                  Introduction

                  What is a project?
                  What is project management?
                  What does a project management system consist of?
                  Project visualisation
                  Why breakdown a project?
                  Concept or idea
                  Feasibility study
                  Initiation
                  Specification
                  Design
                  Build
                  Implementation
                  Operation and review
                  The Project Notebook

                  Assumptions

                  Assumptions
                  Assumptions and constraints

                  Mission statement

                  Mission statement
                  Mission statement Simple approach
                  Mission statement Formal approach

                  Project management strategy

                  Strategy
                  S.W.O.T. Analysis
                  Selecting a strategy
                  Recording the strategy

                  Scope

                  Scope – part 1
                  Scope – part 2 – Areas affected

                  Objectives

                  Objectives – part 1 - Reasons for setting
                  Objectives – part 2 – Should be

                  Work breakdown structure

                  List of all the components
                  Simple steps
                  Work breakdown structure

                  Authority

                  Authority / roles / responsibilities
                  Authority

                  Plans

                  Planning - part 1
                  Planning - part 2 – Introduction - need to answer
                  Planning - part 3 - Introduction - schedule overview Types of plans

                  Tasks

                  Task characteristics
                  Task information

                  Milestones

                  Milestones – part 1 - General
                  Milestones – part 2 - Deliverables

                  Detailed planning

                  Planning
                  Initial estimation - simple cost plan
                  Initial estimation - high level plan (first review)
                  Initial estimation - high level plan (second review)
                  Initial estimation - budget cost plan
                  Estimating - overview
                  Estimating - why are estimates too long?
                  Estimating - why are estimates too short?
                  Estimating - data usage
                  Dependencies (4 basic types)
                  Dependencies (4 basic types)part 2
                  Critical path
                  PERT chart
                  Slack and float
                  PERT – part 1
                  PERT – part 2
                  PERT – part 3 - Cumulative Probability graph
                  Elapsed time
                  Roles and responsibilities
                  Responsibilities and resources
                  Gantt chart
                  Constraints
                  Critical path – part 1
                  Critical path – part 2 - choosing one
                  Critical path – part 3 - eliminating one
                  Critical path – part 3 - reducing durations

                  Project control

                  Why? What can go wrong?
                  Monitoring
                  General
                  What? - scope
                  Time
                  Cost
                  Cost - common terms
                  Cost - overspend
                  Cost - cash flow
                  Progress reporting - general
                  Progress reporting - Project Board
                  Progress reporting - what data?
                  Taking action - what does this entail?
                  Assessing the situation
                  Resolving issues and problems
                  Contingency
                  Areas of review
                  Controlling change – part 1
                  Controlling change – part 2
                  Document control procedures
                  Project completion

                  Quality

                  Quality management – part 1 - Plan - overview
                  Quality management – part 2 - Plan - areas to define Statistical control

                  Risk management

                  Overview
                  General approach
                  Methods of assessing risk
                  Health and safety

                  Project review

                  The benefits
                  The report

                  Project manager

                  Overview
                  Project manager - Choosing the project team
                  Choosing the project team
                  People recruitment
                  Communication
                  Project manager – Communication
                  Managing user expectations
                  Systematic approach
                  Empowerment
                  Project manager – Appointment

                  Construction projects

                  Those involved
                  Project requirements
                  Project requirements part 2
                  Direct and indirect costs
                  Indirect costs
                  Submitting
                  Documentation
                  Project requirements
                  Tendering
                  Procurement

                  Writing reports

                  Writing reports
                  Strategies for development
                  The body of the report
                  References
                  Communication

                  Manual methods

                  Part 1 – time and duration
                  Part 2 – precedence grid
                  Part 3a – task flow charts
                  Part 3b – task flow charts
                  Part 3c – task flow charts
                  Part 3d – task flow charts
                  Part 3e – task flow charts
                  Part 3f – task flow charts
                  Part 4a – contingency (1)
                  Part 4b – contingency (2)

                  Resource

                  Resource procurement – part 1
                  Resource procurement – part 2
                  Resource levelling – part 1- summary
                  Resource levelling – part 2- technique

                  Project management systems

                  Six sigma – part 1 - Introduction
                  Six sigma – part 2 - Implementation roles
                  Six sigma – part 3 - Criticism
                  SCRUM – part 1 – Introduction
                  SCRUM – part 2 – The Product Owner
                  SCRUM – part 3 – Scrum Meeting
                  Earned value management – part 1 – Introduction
                  Earned value management – part 2 – Terminology – Performance terms
                  Earned value management – part 3 - Terminology – General terms
                  Earned value management – part 4 – Benefits
                  Earned value management – part 5 – Scaling
                  Earned value management – part 6 – Implementation
                  Sensitivity analysis
                  PMBOK – part 1 – Introduction
                  PMBOK – part 2 - The Project Management Knowledge Areas
                  PMBOK – part 3 - The Project Management Knowledge Areas
                  PMBOK – part 4 - The Project Management Knowledge Areas
                  PMBOK – part 5 - The Project Management Knowledge Areas

                  Risk management

                  Introduction

                  What is risk?
                  6 questions to define the project
                  The key areas of concern
                  What should risk analysis provide?
                  3 Ways to view risk management
                  General comments on risk assessment
                  Accountability
                  General comments on planning
                  What are the core process steps to assess a risk?
                  Simple process outline
                  What are the basic overall process steps?
                  Stakeholders
                  Success measures
                  Why carry out Risk Assessment?

                  Project life cycle

                  Project Life Cycle
                  Project Life Cycle - concept
                  Project Life Cycle - plan
                  Project Life Cycle - execute
                  Project Life Cycle - termination
                  Project Life Cycle - general points

                  Terminology

                  Clarification of terms
                  Basic statistical terms

                  The Risk Management Process

                  The Risk Management Process
                  Define the project
                  Define the project management process
                  Identify the risks and responses
                  Organise - prioritise risks and responses
                  Ownership - risks responsibilities and contractors
                  Estimate - size the risks

                  The Risk Management Process - Estimate

                  Estimate - size the risks
                  Simple estimating of risk
                  Cumulative probability graph
                  Simple estimating of risk - more detail
                  Simple estimation problems
                  Obtaining the estimates
                  Breakdown of variables

                  The Risk Management Process - Evaluate

                  Estimates
                  Independent correlation
                  Cumulative probability graph
                  Positive correlation
                  Cumulative probability graph
                  Negative correlation
                  Conditional correlation
                  Cumulative probability graph
                  Cumulative probability graph 2

                  The Risk Management Process - Plan

                  Ways to modify plans
                  Plans and strategies
                  Types of plans
                  Dependencies - 4 basic types
                  Dependencies - 4 basic types part 2
                  Manage - plans and strategies

                  Risk Issues

                  Identify risk issues
                  Other issues
                  The contractor
                  Other aspects
                  Risk combination

                  Assessment of risks

                  Common methods of assessing risk
                  Common methods of assessing risk 2
                  Issue based
                  Checklists
                  Qualitative method
                  Quantitative method
                  Quantitative method part 2
                  Quantitative method part 3
                  Quantitative method part 4

                  Cost models

                  Simple cost model
                  Cost model
                  Cost model 2

                  Monte Carlo model

                  Monte Carlo simulation
                  Monte Carlo simulation 2
                  Monte Carlo simulation - output
                  Monte Carlo distribution
                  Monte Carlo risk distribution
                  How do we carry out the simulations?
                  Probability density function - PDF
                  PDF - Simplified version

                  Uncertain events

                  Uncertain events
                  Uncertain events part 2
                  Uncertain events part 3
                  Uncertain events part 4

                  Correlated events

                  Risk of exceeding the target cost
                  Correlated events
                  Correlated events part 2
                  Correlated events part 3

                  Task information

                  Risk assessment of a task
                  Risk assessment of a task part 2

                  3 point model

                  2 pathways
                  Simple probability estimation
                  Collecting task information
                  Documentation
                  Task probability
                  Monte Carlo risk distribution
                  Multiple variables

                  Human relations

                  Negatives
                  Benefits

                  Other

                  Other areas to consider when reviewing risk
                  Markov chain
                  General points to consider

                  Networks and branching

                  Simple network
                  Simple network - no lag
                  Simple network - with lag
                  Simple branching
                  Complex branching
                  Complex branching part 2
                  Multiple branching
                  Multiple branching part 2
                  Multiple probability branching
                  Multiple probability branching part 2
                  Nodes and branching networks
                  Branching networks

                  Production example

                  Production example
                  Production example part 2
                  Risk of exceeding target duration

                  Business forecast

                  Business forecast
                  Business schedule risk
                  Business revenue and profit risk
                  Business revenue and profit risk 2
                  Business profit simulation

                  Time management

                  Introduction

                  Resources
                  Workaholic
                  What is time management? Problem Time solving
                  What is time management? General

                  Goals

                  Goals 1
                  Goals 2

                  Objectives

                  Objectives
                  Prioritising objectives 1
                  Prioritising objectives 2
                  Prioritising objectives 3

                  Urgent v important

                  Urgent v Important 1
                  Urgent v Important 2

                  Human issues

                  Human nature
                  Blame culture
                  Stress
                  Stress sources
                  Stress problems
                  Coping with stress
                  Playtime

                  Organisation

                  Productivity
                  Time log

                  Key time destroyers

                  Key Time Destroyers
                  Action chasing
                  Being disorganised
                  Cant say 'No'
                  Crisis management
                  Desktop management
                  Friends
                  Large reports
                  Low energy levels
                  Meetings 1
                  Meetings 2
                  Multiple tasks
                  Others errors
                  Other's jobs
                  Paperwork
                  Perfection
                  Poor communication
                  Poor control and reporting
                  Poor delegation
                  Poor information
                  Poor leadership
                  Poor planning
                  Poor preparation
                  Poor self discipline
                  Putting things off
                  Resource issues
                  Responsibility, accountability and authority
                  Socialising
                  Staff issues
                  The boss
                  The telephone 1
                  The telephone 2
                  Travel time
                  Unfinished tasks
                  Unwanted callers
                  Work overload
                  Your own errors

                  Strategies

                  Typical process
                  Strategies for getting on with it
                  Positive thinking
                  Commitment

                  Delegation

                  People
                  Poor delegation and the Team
                  Delegation process
                  Delegation towards independence
                  What not to do

                  Information processing

                  Information collection 1
                  Information collection 2
                  Information flow sheet
                  Processing the information
                  Filing notes
                  Day files

                  Information gathering

                  Where are we going? The purpose
                  Decision PATH
                  Capturing ideas
                  Brain storm
                  Mind mapping
                  Checklists
                  Reminders
                  Emails

                  Tasks

                  Projects
                  Irritating tasks
                  Combining tasks

                  Styles

                  Time
                  Monochronic time
                  Polychronic time
                  High and low context culture
                  Divergent thinking
                  Convergent thinking
                  Blending styles
                  Personality drivers
                  Assertiveness

                  Planning

                  Assessment and planning
                  Implementing
                  Prioritising
                  Scheduling
                  Review

                  Other

                  General aspects
                  Tips

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